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Security Attendant

2 months ago

Fitchburg, Massachusetts, United States Great Wolf Resorts Full time

Job Summary

The Security Attendant is a vital role at Great Wolf Resorts, responsible for ensuring the safety and security of our guests, their families, and our team members. As a Security Attendant, you will be the first point of contact for any security-related issues and will work closely with our management team to maintain a safe and secure environment.

Key Responsibilities

  • Maintain a high level of visibility and awareness throughout the lodge, identifying and mitigating potential security risks
  • Respond promptly and professionally to security incidents, ensuring the safety of all individuals involved
  • Collaborate with our management team to develop and implement security protocols and procedures
  • Conduct regular security checks and inspections to ensure compliance with our safety and security policies
  • Provide exceptional guest service, responding to guest concerns and resolving issues in a timely and professional manner

Requirements

  • High school education or equivalent
  • Experience in security or a related field, preferably in a hospitality or resort environment
  • Ability to work a variety of shifts, including evenings, weekends, and holidays
  • Successful completion of a criminal background check and drug screen

Preferred Qualifications

  • Law enforcement background or experience in a related field
  • First responder training or certification

Physical Requirements

  • Lift up to 30 pounds
  • Ability to sit and/or stand for long periods of time

Equal Opportunity Employer

Great Wolf Resorts is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees and applicants.