Systems Analyst

2 weeks ago

Hartford, Connecticut, United States MassMutual Full time
Job Title: Systems Analyst

Job Summary:

We are seeking a highly skilled Systems Analyst to join our team at MassMutual. The successful candidate will be responsible for maintaining, developing, and enhancing our Technology Business Management (TBM) platform, Apptio. This includes report development, data management, and analysis.

Key Responsibilities:
  • Design, develop, and maintain the TBM Model R12, Architecture, and Data across Cost Pools, Towers, Services through various modules in Apptio.
  • Gather functional and business requirements from clients and translate them into a functional hosted solution design that meets customer needs and provides maximum solution value.
  • Configure, test, and document Apptio Dashboard, reports, and underlying data models to meet functional design and specifications.
  • Administer and day-to-day manage system production support, reporting development cycles, including business requirements design solutioning, test management, integration strategy, deployment, and training.
  • Own end-to-end the monthly calendar for the Apptio system, responsible for monthly opening and closing of the forecast, supporting the monthly close process, annual/strategic plan, and associated dashboard reporting.
  • Conduct data quality and gap analysis, develop a maturity plan, and collaborate with data source owners on data sets.
  • Responsible for delivering Apptio system integration, enhancements, and optimization capabilities for dashboard reporting.
  • Perform monthly data loads, monitoring integrity of data, analysis, and maintenance of reference data and mapping issues, solutioning of data errors.
  • Ability to support data connectivity through APIs and those embedded within our tool and develop integrations and modeling across large data sets.
  • Monitor and control dashboards that focus on data reconciliations and controls, quickly escalating issues, troubleshooting, and solutioning.
  • Works with IT leaders to develop and deliver data capabilities needed for Apptio tools, streamlining overall system architecture, including configuration and components, and ensures usability/functionality of components.
  • Provides new reporting capabilities and supports strategic vision around monthly reporting needs.
  • Import, transform, and rationalize data from systems of record (SAP, PPM, ServiceNow, CTM, AWS, Azure) understanding system integration points and impacts on production.
  • Participates in collaborative efforts with finance, allocation, and reporting.
  • Responsible for improving and enhancing the use of the Apptio Platform through automation, data configuration, allocation changes, existing report updates, and new report creation.
  • Is the technical contact for the company when communicating to the Apptio Operations and/or Engagement Management teams.
  • Supports the Forecast and Annual Budget processes.
Requirements:
  • Bachelor's degree in Data Analytics, Management Information Systems, Finance, or related degree.
  • 8+ years of relevant experience in systems analytical work.
  • 5+ years' experience as an Apptio System Administrator and executing custom solutions in TBM Studio.
  • Certified TBMA.
Preferred Qualifications:
  • 4+ years of experience as an Apptio Administrator.
  • Proficient in accounting concepts, practices, and procedures.
  • Experience with Cost Transparency and IT Planning.
  • High degree of organization and ability to manage multiple, competing priorities simultaneously.
  • Strong understanding of formulaic logic in MS Excel (if statements, VLOOKUP, pivot tables, macros, etc.).
  • Experience working with large data sets in Excel.
  • History of analytical problem-solving and quickly resolving data-related issues.
  • Knowledge of financial management processes (Budgeting, Forecasting, Cost Allocations, etc.).
  • Proficient in Apptio.
  • Able to thrive in a collaborative and cross-functional environment.
  • Strong written and verbal communication skills.
  • Experience with AWS and/or Azure cloud billing.
  • Deep knowledge of the Apptio solution and the TBM Taxonomy.
  • Experience working with at least one object-oriented language (Java, C#, Python, etc...).
  • Analytical and detail-oriented individual that enjoys working with data solutions.
  • Strong to expert skills in data manipulation with tools like MS Excel, BI tools, etc.
  • Ability to quickly comprehend complex spreadsheets/data.
  • Knowledge of company IT services and financial management processes and practices such as budgeting, cost allocations, capital & operating expense handling, program portfolio management, and application/infrastructure support.
  • Knowledge and application of relational database concepts.
  • Skilled at working with large data sets in Excel, quickly resolving data-related issues.
  • Skilled at communicating and managing issues with technical teams in a production environment.
  • Skilled at report creation.
  • Experience translating executive vision into technical requirements.
  • Experience with Cloud-ability is highly desired.
About MassMutual:
  • Regular collaboration with the ETX Portfolio Management and Analytics team.
  • Focused one-on-one time with your manager.
  • Access to mentorship opportunities.
  • Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran, and disability-focused Business Resource Groups.
  • Access to learning content on Degreed and other informational platforms.
  • Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry-leading pay and benefits.

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