Agricultural Account Manager Lead
6 days ago
As an Agricultural Account Manager Lead at EarthOptics, you will be responsible for building and maintaining strong relationships with our dealer-customers. Your primary focus will be on fostering trust, loyalty, and long-term collaboration with these partners.
You will serve as the primary point of contact for dealer-customers, addressing their needs directly or through escalation to the appropriate department. This may involve collaborating with Regional Sales Managers to support sales strategies and communicating the value proposition of EarthOptics products and services.
To succeed in this role, you will need to possess strong customer relationship management skills with a customer-first mindset. You should also be able to distill technical results into understandable recommendations for our dealer-customers.
Responsibilities:
- Build and maintain relationships with dealers, focusing on trust, loyalty, and long-term collaboration.
- Provide exceptional support to dealer-customers, addressing their needs directly or through escalation to the appropriate department.
- Collaborate with Regional Sales Managers to support sales strategies and communicate the value proposition of EarthOptics products and services.
- Ensure seamless dealer-customer experiences, focusing on retention, satisfaction, and growth.
Requirements:
- Bachelor's degree in Business, Agriculture, Technology, or a related field (or equivalent work experience).
- 3-5 years of experience in a customer success, account management, or other customer-facing role.
- Strong customer relationship management skills with a customer-first mindset.
- Ability to distill technical results into understandable recommendations.
Compensation: $69,750-$79,000 annually, plus quarterly commissions ($95-100,000 OTE). Benefits include medical, dental & vision insurance, LTD, STD, life insurance, equity options, 401k plan, paid time off, parental leave, professional development stipend, and more.
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