Leasing Manager

6 days ago

Tucson Arizona, United States Campus Life & Style Full time
Job Summary

Campus Life & Style is seeking a highly motivated and experienced Leasing Manager to join our team. As a key member of our property management team, you will be responsible for providing exceptional customer service to residents and prospects, ensuring a positive and professional office environment, and contributing to the overall success of our properties.

Key Responsibilities
  • Provide first-class customer service to residents and prospects, ensuring prompt and professional handling of resident requests.
  • Create a professional and friendly office environment, maintaining a high level of customer satisfaction and resident retention.
  • Assist in the development and implementation of leasing goals and renewal programs to meet required occupancy levels.
  • Work closely with management to establish and maintain accurate property management software, ensuring timely and efficient lease processing and administration.
  • Focus on improving and maintaining the properties' curb appeal and cleanliness, contributing to a positive resident experience.
  • Assist in maintaining occupancy at or above 99% and collections at or above 98% of potential income, achieving the highest possible net operating income (NOI) through effective cost control and revenue improvement efforts.
  • Promote harmonious relations among residents, parents, staff, and the surrounding community, enforcing company policies and standards.
  • Develop and maintain a thorough annual marketing plan, working closely with management to ensure all potential marketing avenues are being fully utilized.
  • Effectively maintain product knowledge of property and competitive properties through consistent market research, ensuring website, listing sites, social media, and marketing materials are up to date and portray the property in a positive, professional, and appealing light.
  • Coordinate advertising events on campus, create partnerships with school and student programs, and actively network with student housing professionals in the market.
Requirements
  • Bachelor's degree or 2-5 years' experience in the student/multi-family housing industry, or equivalent combination of education and experience.
  • Proficiency in Microsoft Outlook, Word, and Excel, as well as Property Management software (Entrata).
  • Working knowledge of market rate and LIHTC programs, and Fair Housing Laws and EEO Laws.
  • Strong skills in hiring and staff development, budgeting and marketing planning, scheduling & managing operations.
What We Offer

Campus Life & Style is a certified Great Places to Work company and an Equal Opportunity Employer. We offer a competitive pay range of USD $25.00/Hr and a comprehensive benefits package, including generous paid time off, 401(k) matching, health, dental, and vision insurance, employee assistance program, flexible spending account, health savings account, life insurance, parental leave, professional development assistance, relocation assistance, and unparalleled company culture.

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