Quality Assurance Manager

2 weeks ago


Haverhill, Massachusetts, United States Innova Solutions Full time
Quality Control Supervisor Job Description

Innova Solutions is seeking a highly skilled Quality Control Supervisor to join our team. As a Quality Control Supervisor, you will be responsible for planning, organizing, directing, and evaluating the routine activities and project deliverables of the Quality Control group to ensure the safety and reliability of products produced in compliance with quality and regulatory requirements.

Main Responsibilities:
  • Provide daily oversight of routine testing, coordinate with internal customers and external service vendors, and ensure procedures are developed, implemented, and maintained to meet quality system requirements.
  • Build collaborative relationships with internal customers to understand their needs and priorities, and plan resource allocations accordingly.
  • Coordinate testing performed for acceptance activities and ensure service levels meet or exceed expectations.
  • Work with direct reports to define clear performance and development goals/objectives.
  • Provide coaching, leadership, and development to leverage their strengths.
  • Foster a diverse and inclusive workplace that enables all participants to contribute to their full potential in pursuit of organizational objectives.
  • Participate in site-level initiatives and department-level strategic objectives.
  • Foster a culture of continuous improvement.
  • Work cross-functionally and across sites to define and drive improvements and change across a variety of areas.
  • Process ownership of routine Incoming Quality Control (IQC), In-process Quality Control (IPQC), and Final Quality Control (FQC) testing, as well as the Equipment Control process within the QC Lab.
  • Ownership of QC Lab quality system compliance and business metric performance in key areas of responsibility including testing, process monitor testing, and equipment control.
  • Development of inspection and work instructions.
  • Capable of performing process capability studies.
  • Provide technical expertise for setup and future expansion of the QC Lab.
Additional Responsibilities:
  • Support Change Request and review board
  • Support Material Review Board

Requirements:

  • Minimum of a bachelor's degree in Engineering or related field
  • Minimum of 5 years of manufacturing (preferred lab) or related experience in the medical device, pharmaceutical or biotechnology industry
  • Excellent organization skills with the ability to perform multiple tasks and obtain results working within strict time frames
  • Must be able to navigate high complexity Quality System Process and Procedures to help guide team in day-to-day responsibilities
  • Must be able to communicate effectively by analyzing, summarizing, and presenting ideas concisely via visual communication methods i.e., tables, graphs, Excel, Minitab, and PowerPoint presentation
  • Fluent in English language, written and spoken

Candidates must have good communication skills and great attention to detail.



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