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Quality Assurance Specialist II

2 months ago


Haverhill, Massachusetts, United States Charleston County, SC Full time
Job Title: Quality Assurance Specialist II

Charleston County, SC is seeking a highly skilled Quality Assurance Specialist II to join our team. As a key member of our Facilities Management department, you will be responsible for ensuring the quality of contracted services and maintaining compliance with County policies and procedures.

Key Responsibilities:
  • Develop and implement quality assurance programs to ensure compliance with County contracts and policies.
  • Conduct regular inspections and audits to monitor vendor performance and identify areas for improvement.
  • Collaborate with vendors and internal stakeholders to resolve issues and implement corrective actions.
  • Track and analyze key performance indicators to measure vendor performance and identify trends.
  • Develop and maintain relationships with vendors to ensure effective communication and collaboration.
Requirements:
  • Bachelor's degree in a related field (e.g. business, engineering, or a related field) and 10+ years of experience in quality assurance, contracting, or a related field.
  • Strong knowledge of County policies and procedures, as well as contract management principles.
  • Excellent communication and interpersonal skills, with the ability to work effectively with vendors and internal stakeholders.
  • Ability to analyze data and identify trends, with a strong attention to detail and organizational skills.
Benefits:
  • Competitive salary and benefits package, including health, dental, and vision insurance, as well as a 401(k) plan.
  • Opportunities for professional growth and development, including training and education programs.
  • A dynamic and supportive work environment, with a team-oriented culture.