Customer Service Representative

2 weeks ago


Prairie du Sac, Wisconsin, United States State Farm Insurance Full time
Customer Service Representative Job Description

As a Customer Service Representative at State Farm Insurance, you will be responsible for providing exceptional customer service to our policyholders. Your primary goal will be to assist customers with inquiries, complaints, and policy changes in a timely and professional manner.

Key Responsibilities:
  • Assist customers with policy applications, renewals, and cancellations
  • Provide accurate and timely information regarding insurance products and services
  • Process billing and payment inquiries
  • Resolve customer issues and complaints in a professional and efficient manner
  • Collaborate with team members to ensure customer satisfaction
  • Maintain accurate customer records and update information as needed
  • Follow company policies and procedures to ensure compliance with insurance regulations

We are seeking a highly motivated and customer-focused individual to join our team. If you have a passion for delivering exceptional customer service and are looking for a challenging and rewarding career opportunity, we encourage you to apply.



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