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Customer Sales Representative

2 months ago

Prairie du Chien, Wisconsin, United States Mediacom Communications Full time
Customer Sales Representative

Mediacom Communications is seeking a highly motivated and customer-focused Customer Sales Representative to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service and sales support to our customers.

Key Responsibilities:
  • Provide a positive customer experience through prompt and professional service
  • Sell Mediacom products and services to customers
  • Resolve billing concerns and troubleshoot service issues
  • Process payments and manage cash handling
  • Perform direct customer support and resolve customer complaints
Requirements:
  • High school diploma or equivalent required; associate's degree preferred
  • 1-3 years of retail and/or consumer sales experience required
  • Exceptional relationship-building skills and excellent communication skills
  • Ability to multi-task and prioritize in a fast-paced environment
  • Valid driver's license and satisfactory driver record may be required for some locations
Benefits:
  • Health, vision, and dental insurance
  • Paid vacation, holidays, and flexible paid time off
  • 401(k) with generous company match
  • Employee discounts on Mediacom services
  • Education Enrichment up to $5,000 per year for qualified employees