Keyholder (Part-Time) - Mashpee Commons

2 weeks ago


Mashpee, Massachusetts, United States Oxford Industries Full time

**Job Summary**

We are seeking a highly motivated and customer-focused Keyholder to join our team at Southern Tide, a leading retailer of high-quality apparel. As a Keyholder, you will play a critical role in assisting with the daily operations of our retail store, providing exceptional customer service, and driving sales growth.

**Key Responsibilities**

  • Provide exceptional customer service, responding to customer inquiries, and making product recommendations to drive sales.
  • Assist with visual merchandising, including creating visually appealing store displays and maintaining a well-organized store environment.
  • Process transactions accurately and efficiently, handling customer returns and exchanges.
  • Participate in inventory management, including receiving and processing shipments, and maintaining accurate inventory levels.
  • Contribute to sales growth by identifying opportunities to upsell and cross-sell products.
  • Collaborate with store management to achieve sales goals and implement visual merchandising strategies.
  • Maintain a thorough knowledge of products, including features, benefits, and pricing.
  • Provide feedback to store management on customer preferences and sales trends.
  • Participate in ongoing training and development to enhance product knowledge and sales skills.

**Requirements**

  • High school diploma or equivalent required.
  • 2+ years of retail experience, preferably in a sales or customer service role.
  • Excellent communication and interpersonal skills.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Physical ability to lift up to 50 pounds and stand for long periods.

**What We Offer**

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.

**Equal Employment Opportunity**

Southern Tide is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.



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