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Customer Service Representative

2 months ago


Arizona City, Arizona, United States Equity LifeStyle Properties Inc Full time
Front Desk Clerk Job Description

We are seeking a highly skilled and customer-focused Front Desk Clerk to join our team at Equity LifeStyle Properties Inc. in Mesa, Arizona.

Key Responsibilities:
  • Provide exceptional customer service to guests and residents, responding to inquiries and resolving issues in a timely and professional manner.
  • Process payments and deposits, ensuring accurate and efficient financial transactions.
  • Run reports and submit maintenance request forms to maintain office efficiency and ensure seamless operations.
  • Collaborate with the Property Manager to address inquiries and resolve issues, promoting a positive and productive work environment.
  • Prioritize customer satisfaction, addressing conflicts and solving problems promptly to maintain a high level of customer satisfaction.
Requirements:
  • High school diploma or equivalent experience.
  • 1+ years of experience in customer service with a proven track record of delivering exceptional customer service.
  • Strong organizational skills and attention to detail, with the ability to multitask and prioritize tasks effectively.
  • Computer literacy and the ability to learn new systems and software.

In return for your excellent skills and abilities, we offer a comprehensive benefits package, including medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time. We invite you to visit our website for additional information regarding our exceptional resort communities. As an Equal Opportunity Employer, we welcome and thank all applicants.