Medical Equipment Specialist

4 days ago


Quincy, Illinois, United States Rotech Full time

Job Overview

We are seeking a skilled Medical Equipment Specialist to join our team at Rotech. This is an excellent opportunity for individuals who are passionate about delivering exceptional patient care and want to make a difference in people's lives.

About the Role

The successful candidate will be responsible for delivering, setting up, and maintaining medical equipment at patients' homes, educating them on safe use and maintenance, and resolving customer complaints under emergency situations.

Key Responsibilities:

  • Deliver and set up medical equipment at patient locations, ensuring timely and efficient service delivery.
  • Educate patients and caregivers on proper usage and maintenance of medical equipment.
  • Assist with troubleshooting and resolving customer equipment issues in a prompt and professional manner.
  • Develop strong knowledge of Rotech's products and services to effectively communicate with customers.
  • Maintain accurate records of patient visits and information, adhering to company standards.
  • Collaborate with supervisors to identify areas for quality improvement and implement initiatives to enhance customer satisfaction.

Requirements

To succeed in this role, you should possess a high school diploma or equivalent, with one year of experience in a related field preferred. A valid driver's license and clean driving record are mandatory. Additionally, you should have excellent communication skills, both written and verbal, and be able to work independently with minimal supervision.

Working Conditions

This position requires regular travel via company vehicle to patient locations, which may involve exposure to contagious pathogens. You must be comfortable working in a fast-paced environment and be able to lift and transport medical equipment as needed.

Benefits

  • A competitive salary of approximately $65,000 per annum, based on industry standards and location.
  • Comprehensive benefits package, including medical, dental, and vision insurance, life insurance, disability coverage, and paid time off.
  • Opportunities for career growth and professional development within the organization.
  • An employee discount program and recognition awards to acknowledge your hard work and dedication.


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