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Dining Services Supervisor

2 months ago


Marquand, Missouri, United States The Westin Indianapolis Full time
Job Summary

We are seeking a highly skilled and experienced Restaurant Supervisor to join our team at The Westin Indianapolis. As a Restaurant Supervisor, you will be responsible for overseeing the daily operations of our restaurant, managing staff, and ensuring excellent service delivery.

Key Responsibilities
  • Assist the Restaurant Manager with training and development of staff
  • Oversee the daily operations of the restaurant, including inventory management and cost control
  • Manage staff, including scheduling, performance evaluations, and disciplinary actions
  • Ensure excellent service delivery, including responding to guest complaints and resolving issues
  • Monitor and maintain high standards of food safety and hygiene practices
  • Collaborate with the culinary team to develop and implement new menu items and promotions
  • Manage cash handling and point-of-sale systems
  • Perform other duties as assigned by the Restaurant Manager
Requirements
  • Bachelor's degree in Hospitality or related field preferred
  • Proven experience as a host, server, or cashier; supervisory experience preferred
  • Excellent communication and interpersonal skills
  • Strong leadership and team management abilities
  • Knowledge of restaurant operations, including inventory management and cost control
  • Excellent problem-solving skills and ability to multi-task
  • Prior cash handling and experience with MICROS POS system
  • TIPS, CPR, and Serve Safe certification preferred
  • Understanding of food safety and hygiene practices
  • Proficient in MS Office and POS systems
  • Ability to work flexible hours, including nights, weekends, and holidays
Benefits

The Westin Indianapolis offers a comprehensive benefits package, including:

  • Three Tiers of Medical Coverage
  • Dental and Vision Coverage
  • 24/7 Teledoc service
  • Free Maintenance Medications
  • Pet Insurance
  • Hotel Discounts
  • Tuition Reimbursement
  • Paid Time Off (vacation, sick, bereavement, and Holidays)
  • 401K Match
About The Westin Indianapolis

The Westin Indianapolis is a prestigious downtown hotel located in the heart of Indianapolis, Indiana. We offer exciting career opportunities for job applicants looking to join the hospitality industry. As part of the Westin brand, known for its focus on well-being and guest satisfaction, employees at The Westin Indianapolis can expect to work in a supportive and positive environment.