Customer Service Representative
2 weeks ago
At TK Promotions, we prioritize exceptional customer experiences. As a Customer Service Representative, you will play a vital role in delivering outstanding service to our clients' customers. Your primary objective will be to meet and exceed sales goals while fostering long-term relationships with our clients' customers.
Key Responsibilities:
- Develop a deep understanding of our clients' products to effectively communicate their benefits and features to customers.
- Maintain accurate records of customer interactions, processed orders, and service schedules.
- Take initiative and demonstrate a proactive approach to challenges, ensuring seamless customer experiences.
- Exemplify a positive and professional attitude, embodying trustworthiness and hospitality in all interactions.
- Lead a team of Junior Customer Service Representatives, providing guidance and support to ensure team success.
Requirements:
- High school diploma or equivalent.
- At least one year of experience in customer service or hospitality roles.
- Ability to articulate product knowledge and explain its value to customers.
- Commitment to ongoing learning and training to enhance hospitality skills and customer experience.
- Effective problem-solving skills and a passion for helping others.
- Excellent communication skills and a strong desire to build meaningful relationships.
We offer a collaborative environment that encourages growth, skill development, and career advancement. If you're passionate about delivering exceptional customer experiences, we invite you to join our team and embark on a rewarding career journey.
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