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Customer Service Lead

1 month ago

Indian Trail, North Carolina, United States Circle K Full time

As a key member of the Circle K team, you'll be responsible for delivering exceptional customer service and resolving issues promptly. You'll also provide training and guidance to new team members, ensuring a smooth onboarding process. Additionally, you'll oversee daily store operations, including merchandise build-to's and grocery orders. Your attention to detail and ability to multitask will be essential in this role.

Key Responsibilities:

  • Provide outstanding customer service and resolve customer complaints
  • Train and mentor new Customer Service Representatives
  • Perform shift supervision and oversee daily store operations
  • Complete merchandise build-to's and grocery orders
  • Receive and verify vendor deliveries