Service Development Specialist

6 days ago


Tampa, Florida, United States BANKO OVERHEAD DOORS LLC Full time
About the Role

We are seeking a skilled Service Development Specialist to join our team at Banko Overhead Doors LLC in West Central Florida. As a key member of our Builder Services team, you will be responsible for managing and supporting assigned builder accounts, setting and achieving positional goals, and handling high-level complaints and concerns.

The ideal candidate will have a strong background in customer service or account management, excellent communication skills, and the ability to work effectively in a fast-paced environment. They must also be able to pass a pre-employment background check and possess full proficiency in Microsoft Office Suite.

Estimated Salary: $50,000 - $70,000 per year, depending on experience.

Key Responsibilities
  • Support and manage assigned builder accounts
  • Set and achieve positional goals for accounts
  • Handle high-level complaints and concerns
  • Answer high-volume calls
  • Work with co-workers and management team to stay up-to-date with products


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