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Application Support Specialist

2 months ago

Lake Forest, Illinois, United States Sierra ITS Full time
{"title":"Application Support Role","description":"Unlock Your Expertise

Sierra ITS is seeking a skilled Application Support Analyst to join their team of experts in providing top-notch support for critical enterprise applications.

As a key member of this highly specialized team, you will be trained on the latest technology and empowered to become a Subject Matter Expert (SME) in record time.

Key Responsibilities:

  • Support and troubleshoot complex software systems
  • Test and analyze applications to ensure optimal performance
  • Provide exceptional customer service and support
  • Collaborate with the team to resolve issues and improve resolution rates

Requirements:

  • 3+ years of experience in supporting corporate business applications
  • Strong SQL skills and ability to interpret tables and columns
  • Testing experience (UAT)
  • Excellent communication and customer service skills
  • Fast learner with a passion for technology

This is a long-term contract-to-hire position with a competitive hourly rate and comprehensive benefits package. If you're a motivated and skilled IT professional looking to take your career to the next level, we encourage you to apply.

"}