Patient Care Services Manager

5 days ago


Waterford, Wisconsin, United States Lakeview Specialty Hosp Full time
Director of Case Management

**Case Management Director Opportunity**
We are seeking an experienced healthcare leader to fill the role of Director of Case Management at Lakeview Specialty Hospital and Rehab. As a key member of our leadership team, you will oversee the strategic and operational aspects of our case management department, ensuring effective care transitions and discharge planning for our patients.

The ideal candidate will have a strong background in case management, with a minimum of 5 years of experience and at least 3 years in a leadership role within an LTACH or similar acute care setting. You will lead a team of case managers, manage a personal caseload, and collaborate with physicians, nurses, and other healthcare professionals to achieve optimal patient outcomes.

**Key Responsibilities and Expectations:**
- Develop and implement case management policies, procedures, and workflows to enhance patient care quality and continuity
- Lead, manage, and mentor the case management team, including recruitment, training, scheduling, and performance management
- Manage a personal caseload, providing direct case management services to ensure patients receive necessary resources and support throughout their hospital stay
- Conduct comprehensive assessments of patients' medical, social, and financial needs, and develop individualized care plans that support recovery and rehabilitation
- Collaborate with hospital leadership to align case management goals with broader hospital objectives, quality standards, and regulatory compliance

**Qualifications and Requirements:**
- Education: Bachelor's degree in Nursing, Social Work, or a related field required; Master's degree preferred
- Licensure/Certification: RN or Social Work license required; Certified Case Manager (CCM) preferred
- Experience: Minimum of 5 years of case management experience, with at least 3 years in a leadership role within an LTACH, inpatient rehabilitation, or similar acute care setting
- Skills: Strong leadership, communication, and organizational skills; ability to manage a team and caseload simultaneously; proficiency in EMR and case management software; knowledge of regulatory requirements and payer guidelines

**Salary and Benefits Package:**
- Competitive salary range: $85,000 - $120,000 per year, based on experience
- Comprehensive benefits package including health, dental, and retirement plans
- Opportunities for continuing education and professional development

**Our Organization:**
Lakeview Specialty Hospital and Rehab is a Joint Commission Accredited and licensed long-term acute care hospital (LTACH) and Inpatient Rehabilitation Hospital (IRF) located in Waterford, Wisconsin. Our hospital delivers innovative programs and extensive services with expertise in medically complex care, neurobehavioral health, rehabilitation, and community supportive living. We offer a peaceful and supportive environment for our patients, coupled with tenured, talented, and caring staff who lend to the healing and recovery process.

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