Service Technician

3 weeks ago


Charleston, West Virginia, United States Groundworks Full time
Job Overview

Groundworks is seeking a skilled Service Technician to join their team in the Charleston, SC area. As a key member of the customer journey post-installation, you will partner with customers to inspect and service pre-existing foundation repair and water management solutions.

The ideal candidate will have a strong background in sales and customer relations, with a proven track record of building long-term relationships with customers. You will be responsible for recommending additional products and services to enhance or improve original installations, as well as performing annual customer maintenance visits and reactive service appointments.

Key Responsibilities

  • Execute appointments scheduled with customers
  • Travel to customers' homes based on assigned appointments
  • Build long-term relationships with customers and professionally represent the company
  • Recommend additional products and services to enhance or improve original installations
  • Perform annual customer maintenance visits and reactive service appointments
  • Install additional products purchased by the customer as necessary
  • Adhere to safety regulations and procedures when carrying out responsibilities

Requirements

  • 1 or more years of proven sales experience preferred but not required
  • Construction/Home Improvement experience preferred
  • Proven customer relations experience preferred
  • High school diploma or GED or equivalent experience
  • A valid, non-restrictive Driver's License is required

What We Offer

  • Base Pay + Commission with NO CAP on earnings
  • Average annual earnings $120,000
  • Company Vehicle and Gas Card provided
  • Full-time non-seasonal work
  • Pre-qualified, high-quality appointments, no cold-calling required
  • Advanced leadership training opportunities from a promote from within led culture
  • Benefits include Medical, Dental, Vision, Long/Short Term Disability, Life insurance, 401(k) with a company match, PTO after applicable waiting periods
  • Equity in North America's Leading Foundation Repair and Water Management Company

About Groundworks

Groundworks is the leading provider of Foundation Repair, Crawl Space Encapsulation, Basement Waterproofing, and Concrete Lifting & Stabilization. With more than 60 locations across the USA and Canada, Groundworks is the fastest-growing foundation solutions and water management company. Recognized as a Top Workplaces USATM company and offering ownership for everyone, we're building something that just can't be replicated. And we're on a mission to change an industry like never before.

We're unique here at Groundworks. We are all connected through the same vision, mission, and values, and we are stronger together. That's why we're proud to be the Groundworks Tribe Our shared culture, resources, and work ethic unites us.



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