Customer Support Representative
4 weeks ago
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Support Representative. As a key member of our support team, you will be responsible for providing exceptional support to our clients, resolving technical issues, and ensuring a seamless customer experience.
Key Responsibilities- Provide technical support to clients via phone, email, or chat, resolving issues in a timely and professional manner.
- Utilize Salesforce to create and manage support tickets, ensuring accurate and efficient issue resolution.
- Assist clients with password resets, account setup, and other technical issues.
- Collaborate with internal teams to resolve complex issues and provide exceptional customer service.
- Stay up-to-date with product knowledge and technical skills to provide expert support to clients.
- 1 year of customer service or technical support experience required.
- 1 year of previous call center or office background experience required.
- Technical savvy with ability to toggle between multiple programs and dual monitors.
- Previous remote work from home experience a plus.
- Previous Salesforce experience a plus.
- Quick learner with ability to work independently.
- Type 35 words per minute accurately.
- Strong phone and verbal communication skills along with active listening.
- A background check applicable with state and federal laws is required.
- Starting pay - $14/hour, plus shift differential and possible increase after 90 days pending attendance and performance.
- Work hours - Set Shift 8:00am-5:00pm (CST) Work Days - Mon-Fri.
- Paid Training - Typically 1 week in length from 8:00am-5:00pm Mon-Fri (CST).
- Status - Full Time 40 hours.
The above statements are intended to describe the general nature and level of work and are not intended to be an exhaustive list of all responsibilities, duties, and skills required of the job.
-
Customer Support Representative
3 weeks ago
Grand Forks, North Dakota, United States ACME ELECTRIC MOTOR, Inc. Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Customer Support Specialist to join our team at Acme Tools in Grand Forks, ND. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers through various channels, including phone, email, and in-person interactions.Key...
-
Customer Service Representative
1 month ago
Grand Forks, North Dakota, United States Bcclassified Full timeCustomer Service RepresentativeWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service, responding to inquiries, and resolving product or service issues.Key Responsibilities:Respond to customer inquiries and provide...
-
Customer Service Representative
4 weeks ago
Grand Forks, North Dakota, United States Bcclassified Full timeCustomer Service Representative Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Bcclassified. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries and provide...
-
Customer Service Representative
1 month ago
Grand Forks, North Dakota, United States WCRI Full time{"Job Title": "Customer Service Representative", "Job Description": "At WCRI, we're committed to delivering exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in providing top-notch service to our customers. Your responsibilities will include processing loan applications, handling cash transactions, and ensuring...
-
Customer Service Representative
1 week ago
Grand Forks, North Dakota, United States WCRI Full timeJob Title: Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at WCRI. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, handling cash transactions, and processing loan applications.Key Responsibilities:Provide excellent...
-
Customer Service Representative
4 weeks ago
Grand Forks, North Dakota, United States WCRI Full time{"Job Title": "Customer Service Representative", "Job Description": "Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at WCRI. As a Customer Service Representative, you will be responsible for providing exceptional customer service and ensuring that our customers receive the best possible experience.Key...
-
Customer Experience Representative
1 day ago
Grand Forks, North Dakota, United States Midco Full timeCustomer Experience SpecialistMidco is seeking a highly skilled Customer Experience Specialist to join our award-winning customer service team. As a key member of our team, you will be responsible for providing exceptional customer service to our customers, resolving issues, and creating a positive customer experience.Key Responsibilities:Connect with...
-
Customer Service Representative
3 weeks ago
Grand Forks, North Dakota, United States Aramark Uniform Services Full time**Job Summary**We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Aramark Uniform Services. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met, and exceeding their expectations.**Responsibilities**•...
-
Grand Forks, North Dakota, United States Vestis Full timeVestis Gateway Drive Customer Service Representative DriverAs a Relief Customer Service Representative Driver at Vestis, you will play a vital role in providing exceptional customer service and ensuring the safe operation of our company step van. Your responsibilities will include:Key Responsibilities:Safely operate a company step van in designated areas to...
-
Customer Service Representative
1 month ago
Grand Forks, North Dakota, United States Rydell Company Inc. Full time**About Us**Rydell Auto Center is a leading provider of automotive services, dedicated to delivering exceptional experiences to our customers. We are seeking a highly skilled and motivated individual to join our team as a Body Shop Customer Service Representative.**Job Summary**We are looking for a customer-focused professional to support our Body Shop...
-
Relief Customer Service Representative Driver
2 weeks ago
Grand Forks, North Dakota, United States AmeriPride Services Full timeCustomer Service Representative - Relief DriverWe are seeking a highly motivated and customer-focused Relief Customer Service Representative to join our team at AmeriPride Services. As a Relief CSR Driver, you will be responsible for building strong relationships with our customers and exceeding their expectations.Key Responsibilities:Provide exceptional...
-
Customer Service Representative
3 weeks ago
Grand Forks, North Dakota, United States Rydell Company Inc. Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our Body Shop team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer experiences, ensuring seamless communication, and driving customer satisfaction.Key ResponsibilitiesGreet and assist customers in...
-
Customer Service Representative
4 weeks ago
Grand Forks, North Dakota, United States Rydell Company Inc. Full timeAbout the RoleRydell Auto Center is seeking a highly skilled and customer-focused Body Shop Customer Service Representative to join our team. As a key member of our Body Shop team, you will play a critical role in delivering exceptional customer experiences and ensuring the smooth operation of our repair processes.Key ResponsibilitiesGreet and assist...
-
Customer Service Representative
4 weeks ago
Grand Forks, North Dakota, United States Petco Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional guest experience services, assisting guests in selecting merchandise, and maintaining a clean and safe store environment.Key...
-
Customer Service Representative
1 month ago
Grand Forks, North Dakota, United States Petco Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional guest experiences and ensuring the health and well-being of our live animals.Key ResponsibilitiesProvide prompt and courteous service to all...
-
Relief Customer Service Representative
4 weeks ago
Grand Forks, North Dakota, United States Aramark Uniform Services Full timeJob SummaryWe are seeking a highly motivated and customer-focused Relief Customer Service Representative to join our team. As a Relief Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring timely and accurate delivery of products, and promoting overall route growth to enhance...
-
Customer Service Representative
4 weeks ago
Grand Forks, North Dakota, United States Aramark Uniform Services Full timeJob SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Aramark Uniform Services. As a key member of our sales and service team, you will be responsible for delivering exceptional customer service, promoting our products and services, and driving sales growth in your designated...
-
Relief Customer Service Representative Driver
1 month ago
Grand Forks, North Dakota, United States Aramark Uniform Services Full timeJob Title: Relief Customer Service Representative DriverJob Summary:The Relief Customer Service Representative Driver is responsible for providing exceptional customer service to a variety of clients while safely operating a company step van. This role requires strong communication skills, attention to detail, and the ability to work independently in a...
-
Relief Customer Service Representative Driver
3 weeks ago
Grand Forks, North Dakota, United States Vestis Full timeJob SummaryVestis is seeking a skilled Relief Customer Service Representative Driver to join our team. As a key member of our team, you will be responsible for safely operating a company step van in designated areas to provide products and services to a variety of clients.Key ResponsibilitiesVerify daily preventative maintenance of vehicle and maintain...
-
Relief Customer Service Representative Driver
4 weeks ago
Grand Forks, North Dakota, United States Vestis Full timeVestis Gateway Drive CSR Job DescriptionJob Summary: As a Relief Customer Service Representative Driver at Vestis, you will be responsible for safely operating a company step van to provide products and services to clients, verifying daily vehicle maintenance, meeting sales goals, and developing leads to enhance profitability.Key Responsibilities:Safely...