Field Technician

3 weeks ago


Springfield, Missouri, United States DISH Full time
About DISH

DISH is a leading provider of connectivity solutions, with a rich history of innovation spanning over 40 years. Our business encompasses satellite television service, live-streaming, on-demand programming, smart home installation services, mobile plans, and products. We're committed to simplifying lives and empowering customers with cutting-edge technology.

Job Summary

We're seeking a skilled Field Technician to join our team. As a Field Technician, you'll represent DISH in customers' homes, delivering exceptional customer experiences and showcasing our innovative smart home solutions. Your expertise will play a crucial role in building strong relationships with our customers and driving business growth.

Key Responsibilities
  • Install and configure DISH equipment and smart home solutions in customers' homes
  • Provide exceptional customer service, addressing concerns and resolving issues in a timely and professional manner
  • Collaborate with customers to understand their needs and preferences, offering personalized solutions and recommendations
  • Stay up-to-date with the latest DISH products and services, ensuring seamless delivery and support
  • Work effectively in a fast-paced environment, prioritizing tasks and managing time efficiently
Requirements
  • Valid driver's license and a clean driving record
  • Ability to lift up to 70 pounds and work at heights (up to 40 feet) for extended periods
  • Excellent communication and interpersonal skills, with a strong focus on customer satisfaction
  • Ability to work in varying climates and weather conditions
  • Flexibility to travel and work a varied schedule, including evenings and weekends
What We Offer
  • Competitive hourly rate: $17.25/hour
  • Guaranteed promotion after 6 months with a $1.00 per hour pay increase
  • Performance incentives with the potential for up to $6,400 in the first year and $9,100 in subsequent years
  • Paid training, paid time off, and paid holidays
  • 4-day work week with opportunities for overtime
  • Medical, dental, vision, and life insurance packages, as well as a Health Savings Account
  • Free DISH TV programming at home, plus discounted Sling TV and Boost Infinite phone plans
  • 401(k) plan with company match and Employee Stock Purchase Program (ESPP)
  • Tuition reimbursement and opportunities for career advancement
Why Join DISH?

At DISH, we're committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We're dedicated to providing individuals with criminal or arrest records a fair chance of employment, in accordance with local, state, and federal laws. Join our team and be part of a dynamic organization that values innovation, customer satisfaction, and employee growth.


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