Business Control Manager

3 weeks ago


Charlotte, North Carolina, United States Hispanic Technology Executive Council Full time
Job Title: Business Control Manager - Issues and Exam Management

At Hispanic Technology Executive Council, we are committed to excellence in all aspects of our business. We are seeking a highly skilled Business Control Manager - Issues and Exam Management to join our team.

Job Summary:

This role is responsible for leading and executing internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). The successful candidate will execute LOB or ECF processes and tools to drive adherence to enterprise-wide standards.

Key Responsibilities:
  • Provide governance oversight of remediation work and related documentation, ensuring adherence to Enterprise Policy.
  • Provide review & challenge and problem-solving expertise for remediation approaches and related documentation, with a strong focus on ensuring controls are built into approaches.
  • Ensure appropriate engagement across the Line of Business and Control Partners, helping to respond to inquiries and challenges.
  • Assist with ad-hoc requests which may include reporting requests for regulators and senior leaders.
  • Individual may also serve in an Exam Management capacity to effectively coordinate, track and monitor exams/exam deliverables across Enterprise Credit.
  • Lead the assessment of the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards.
  • Perform monitoring and testing of controls, identifying issues and control improvements for remediation.
  • Lead the implementation of optimized controls and enhanced Quality Assurance (QA) practices to support business continuity efforts.
  • Manage the performance and productivity of team members that conduct quality inspection reviews.
  • Ensure timely execution of QA activities including control execution, case management, and results reporting.
  • Manage and review all operations front line unit responses for regulatory exams, internal audits, and other monitoring and inspection reviews.
  • Ensure accuracy of data and that relevant information is captured for inspection metrics to support governance for dashboard reporting.
Requirements:
  • Ability to work independently and self-manage even with multiple high-priority competing tasks.
  • Strong oral and written communication skills, including the ability to communicate effectively with leadership, Compliance, Risk, Audit, and Credit Review on a regular basis.
  • Effective project manager who has the ability to lead and execute with a positive, energetic attitude.
  • Highly organized and detail-oriented.
Desired Qualifications:
  • Ideally 3-5 years' experience in either credit underwriting or process improvement.
  • Experience managing audits, exams, or Issues, or at minimum familiar with process and framework.
Skills:
  • Controls Management
  • Oral Communications
  • Risk Management
  • Stakeholder Management
  • Strategy Planning and Development
  • Continuous Improvement
  • Drives Engagement
  • Influence
  • Strategic Thinking
  • Talent Development
  • Data and Trend Analysis
  • Decision Making
  • Monitoring, Surveillance, and Testing
  • Problem Solving
  • Quality Assurance


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