Business Control Manager
3 weeks ago
At Hispanic Technology Executive Council, we are committed to excellence in all aspects of our business. We are seeking a highly skilled Business Control Manager - Issues and Exam Management to join our team.
Job Summary:This role is responsible for leading and executing internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). The successful candidate will execute LOB or ECF processes and tools to drive adherence to enterprise-wide standards.
Key Responsibilities:- Provide governance oversight of remediation work and related documentation, ensuring adherence to Enterprise Policy.
- Provide review & challenge and problem-solving expertise for remediation approaches and related documentation, with a strong focus on ensuring controls are built into approaches.
- Ensure appropriate engagement across the Line of Business and Control Partners, helping to respond to inquiries and challenges.
- Assist with ad-hoc requests which may include reporting requests for regulators and senior leaders.
- Individual may also serve in an Exam Management capacity to effectively coordinate, track and monitor exams/exam deliverables across Enterprise Credit.
- Lead the assessment of the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards.
- Perform monitoring and testing of controls, identifying issues and control improvements for remediation.
- Lead the implementation of optimized controls and enhanced Quality Assurance (QA) practices to support business continuity efforts.
- Manage the performance and productivity of team members that conduct quality inspection reviews.
- Ensure timely execution of QA activities including control execution, case management, and results reporting.
- Manage and review all operations front line unit responses for regulatory exams, internal audits, and other monitoring and inspection reviews.
- Ensure accuracy of data and that relevant information is captured for inspection metrics to support governance for dashboard reporting.
- Ability to work independently and self-manage even with multiple high-priority competing tasks.
- Strong oral and written communication skills, including the ability to communicate effectively with leadership, Compliance, Risk, Audit, and Credit Review on a regular basis.
- Effective project manager who has the ability to lead and execute with a positive, energetic attitude.
- Highly organized and detail-oriented.
- Ideally 3-5 years' experience in either credit underwriting or process improvement.
- Experience managing audits, exams, or Issues, or at minimum familiar with process and framework.
- Controls Management
- Oral Communications
- Risk Management
- Stakeholder Management
- Strategy Planning and Development
- Continuous Improvement
- Drives Engagement
- Influence
- Strategic Thinking
- Talent Development
- Data and Trend Analysis
- Decision Making
- Monitoring, Surveillance, and Testing
- Problem Solving
- Quality Assurance
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