Guest Experience Coordinator
2 days ago
The Armory is looking for a dedicated and enthusiastic Guest Experience Coordinator to join our team As a key member of our front-of-house team, you will be responsible for ensuring that all guests receive a warm welcome and exceptional service throughout their visit to our venue. If you have excellent communication skills, a passion for delivering outstanding customer service, and the ability to work well under pressure, we want to hear from you
Key Responsibilities
- Greet guests and provide a warm welcome
- Scan tickets and verify guest credentials
- Answer questions and provide directions to guests
- Assist with keeping the venue safe and clean
- Resolve guest complaints and issues
- Communicate with staff and managers about guest needs
Requirements
- High School Diploma or equivalent preferred
- At least 1+ year of experience in a guest service role preferred
- Excellent verbal and interpersonal communication skills
- Ability to work a varied schedule including evenings and weekends
- Reliable transportation to and from work
Compensation
$16/hour plus opportunities for overtime pay.
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