Guest Experience Coordinator

2 days ago


Minneapolis, Minnesota, United States Armory Full time
Join Our Team

The Armory is looking for a dedicated and enthusiastic Guest Experience Coordinator to join our team As a key member of our front-of-house team, you will be responsible for ensuring that all guests receive a warm welcome and exceptional service throughout their visit to our venue. If you have excellent communication skills, a passion for delivering outstanding customer service, and the ability to work well under pressure, we want to hear from you

Key Responsibilities
  • Greet guests and provide a warm welcome
  • Scan tickets and verify guest credentials
  • Answer questions and provide directions to guests
  • Assist with keeping the venue safe and clean
  • Resolve guest complaints and issues
  • Communicate with staff and managers about guest needs

Requirements
  • High School Diploma or equivalent preferred
  • At least 1+ year of experience in a guest service role preferred
  • Excellent verbal and interpersonal communication skills
  • Ability to work a varied schedule including evenings and weekends
  • Reliable transportation to and from work

Compensation
$16/hour plus opportunities for overtime pay.

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