Pharmacy Operations Manager

3 weeks ago


Detroit, Michigan, United States Walgreens Full time
Job Summary

We are seeking a highly skilled Pharmacy Operations Manager to join our team at Walgreens. As a key member of our pharmacy team, you will be responsible for overseeing the day-to-day operations of our pharmacy, ensuring efficient workflow, and providing exceptional customer service.

Key Responsibilities
  • Manage and supervise pharmacy technicians, ensuring they are properly trained and equipped to perform their duties.
  • Oversee the processing of prescriptions, including patient registration, prescription data entry, and medication preparation.
  • Assist pharmacists in delivering patient care, including patient registration, prescription data entry, and medication preparation.
  • Develop and implement processes to improve pharmacy efficiency, productivity, and customer satisfaction.
  • Collaborate with the pharmacy team to ensure compliance with company policies, state and federal laws, and regulations.
  • Manage and maintain accurate records, including patient information, prescription data, and inventory management.
  • Develop and implement training programs for pharmacy technicians, ensuring they are up-to-date on company policies, procedures, and regulatory requirements.
  • Conduct performance evaluations and provide feedback to pharmacy technicians to ensure they are meeting performance expectations.
  • Participate in quality improvement initiatives to enhance patient care and customer satisfaction.
Requirements
  • High school diploma or equivalent required; PTCB or ExCPT certification preferred.
  • One year of work experience as a pharmacy technician in a retail or hospital setting.
  • Excellent communication and leadership skills, with the ability to work effectively in a team environment.
  • Ability to work flexible hours, including evenings and weekends.
What We Offer

Walgreens offers a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. We are an equal opportunity employer and welcome applications from diverse candidates.



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