Mitigation Team Assistant

3 weeks ago


Lake Elsinore, California, United States Superior Restoration Full time
About the Role

We are seeking a highly organized and detail-oriented individual to join our Mitigation team as an Mitigation Team Assistant. As a key member of our team, you will be responsible for supporting supervisors and technicians by coordinating job tasks, managing and overseeing scheduling, and ensuring timely completion of projects.

Your primary responsibilities will include responding to Yelp requests, assigning job numbers for all new leads, preparing billing packets for the mitigation department, following up to ensure proper review and payment, conducting welcome calls and auditing files, and acting as the liaison between adjusters, supervisors, and department heads for invoice negotiations.

A competitive salary of $23-$25 hourly, depending on experience, is offered, along with benefits such as 401(k), dental insurance, health insurance, life insurance, paid time off, referral program, retirement plan, and vision insurance. This is a full-time position, working Monday to Friday at our single location.

Key Responsibilities
  • Respond to Yelp requests and assign job numbers for all new leads.
  • Prepare billing packets for the mitigation department.
  • Follow up to ensure proper review and payment.
  • Conduct welcome calls and audit files.
  • Act as the liaison between adjusters, supervisors, and department heads for invoice negotiations.


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