Retail Operations Manager

6 days ago


Glendale, California, United States Salvation Army Full time
Job Summary:
The Salvation Army is seeking a skilled Retail Sales Lead to join our team at the Glendale Thrift Store. As a key member of our retail operations, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining a positive store environment. If you have a passion for retail, excellent communication skills, and a commitment to delivering exceptional customer service, we encourage you to apply.

Key Responsibilities:
  • Assume responsibility for all day-to-day store operations, including personnel management and cash handling.
  • Work closely with the Store Manager to analyze key performance indicators and develop strategies to drive sales growth and improve profitability.
  • Develop and implement effective training programs to enhance the skills of store employees.
  • Monitor and maintain high levels of customer satisfaction through excellent service and community relations.

Requirements:
  • High School Diploma or equivalent.
  • Minimum one-year previous retail experience and supervisory experience preferred.
  • Able to communicate effectively with management, store employees, customers, and donors.

Salary:$17.00 per hour.
Benefits:This is an opportunity to promote a positive shopping/donor experience, enhance customer service, problem-solving, and teamwork skills, while contributing to the success of our Program and its participants.

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