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Service Management Lead
2 months ago
Key Responsibilities:
- Lead the service team for various event formats at Quantum Dynamics, ensuring seamless execution and exceptional customer experience.
- Coordinate and brief teams on assignments, ensuring clear communication and effective task management.
- Maintain high standards of cleanliness and organization in work areas, reporting any issues to supervisors.
- Adhere to hygiene and safety protocols, upholding company standards and regulations.
Essential Skills and Qualifications:
- Hotel or hospitality management training, with a passion for the event industry and a commitment to process improvement.
- Excellent communication and interpersonal skills, with the ability to remain calm under pressure and think creatively.
- Strong service skills, with a focus on delivering exceptional customer experiences.
- Ability to work collaboratively as part of a team, while also working independently when necessary.
- Knowledge of events, trade fairs, and gastronomy, with a willingness to learn and adapt to new situations.
- Flexibility to work weekends, with compensatory time off during the week and additional benefits.
About Quantum Dynamics:
We are a dynamic and innovative company, dedicated to delivering exceptional events and experiences. Our team is passionate about providing outstanding service and creating memorable moments for our clients and customers.
