Travel Operations Specialist for DoD Programs

2 weeks ago


Washington, United States Aalis Management Consulting Full time

Aalis Management Consulting, an 8(a) certified Service-Disabled Veteran-Owned Small Business (SDVOSB), and Economically Disadvantaged Woman-Owned Small Business (EDWOSB), seeks a highly organized and detail-oriented Travel Operations Specialist to support various aspects of DoD Travel Programs.

Job Overview:

This role involves managing group travel logistics, supporting global distribution systems, enhancing the commercial air program, and administering the U.S. Government Rental Car and Truck Program.

Key Responsibilities:
  • Travel Logistics Support: Provide support to facilitate the effective movement of groups by rail, bus, and air.
  • Global Distribution Systems Support: Support the use and functionality of Global Distribution Systems and online booking tools for DoD Travel Programs.
  • Travel Data Review: Review travel data for accuracy, consistency, and compliance with standards.
  • Reporting and Analytics: Generate reports on premium class travel, unused tickets, city pair fares, rental car, and lodging transactions, traveler reservations, and DoD travel system activities.
  • Data Insights: Provide data insights related to customer service assistance requests and approved passenger carriers.
  • Rental Car and Truck Analysis: Analyze rental car and truck transactions to identify errors, inconsistencies, and trends.
  • Validation and Resolution: Validate rental car and truck transactions against traveler reservations and review customer service assistance requests to develop draft recommendations for resolution.
  • Agreement Review and Enhancement: Review existing rental program agreements for improvement opportunities and draft recommended language to enhance rental program agreements and implement government-approved changes.
Required Skills and Competencies:
  • Educational Background: Must have a Bachelor's Degree with 24 semester hours in business-related coursework from an accredited college or university.
  • Analytical Skills: Proficiency in analyzing and interpreting travel-related data to identify trends and inconsistencies.
  • Global Distribution Systems Knowledge: Knowledge of Global Distribution Systems and online travel booking tools.
  • Travel Industry Best Practices: Strong understanding of travel industry best practices, especially regarding commercial air and rental vehicle programs.
  • Actionable Recommendations: Ability to provide actionable recommendations for process improvement and issue resolution.
  • Communication Skills: Excellent communication skills for drafting reports, recommendations, and program updates.

Aalis Management Consulting is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.



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