Customer Service Representative

3 weeks ago


Odessa, Florida, United States RXO Full time

Customer Service Representative Opportunity

RXO is a leading provider of transportation solutions, revolutionizing the industry with cutting-edge technology and a massive network. As a Customer Service Rep II in Last Mile at RXO, you will ensure that we deliver on our promise of outstanding service.

To succeed in this role, you'll need to be extraordinary at multitasking and delivering solutions that move multiple projects forward toward completion.

As a part of the RXO team, you'll have a starring role in helping us continue to provide daily freight solutions for our global customers.

Key Responsibilities:

  • Assist customers and business partners via telephone and email
  • Handle customer complaints in a calm, professional manner

Requirements:

  • 1 year of experience in a customer service role within a call center, answering and responding to customers, resolving problems and issues
  • Experience with Microsoft Office (Word, Excel, & Outlook)
  • Experience in a call center environment
  • Bilingual English/Spanish
  • Strong customer service skills with the drive to resolve issues

Benefits:

  • Health, dental and vision insurance
  • Life insurance, disability
  • Employee Assistance Program (EAP)
  • Tuition reimbursement program

Equal Employment Opportunity:

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.



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