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Quality Assurance Manager

1 month ago

Germantown, Wisconsin, United States Talentry LLC Full time

Job Description:

Our client is seeking a detail-oriented and experienced Quality Manager to lead the quality team. The ideal candidate has a strong background in quality management systems, process improvement, and ensuring product excellence.

Responsibilities:

  • Drive and implement internal Quality process improvements.
  • Deploy and lead the quality strategy, including quality culture, systems, tools, and teams, to exceed customer expectations.
  • Lead data collection, analysis, and improvement projects throughout production.
  • Ensure Quality Systems comply with ISO 9001 and support new product development activities (Master Validation Plans, PFMEA, Control Plans, Procedure and Process development).
  • Manage, coordinate, and participate in all aspects of quality improvements in manufacturing and automated warehouse(s).
  • Develop and implement quality control procedures and guidelines.
  • Conduct quality audits and inspections.
  • Analyze quality data and metrics to identify trends, root causes, and optimization opportunities.
  • Collaborate cross-functionally to resolve quality issues, implement corrective/preventive actions, and drive process improvements.
  • Provide technical expertise to ensure product quality and reliability.
  • Participate in new product development projects.
  • Develop and maintain quality documentation.
  • Lead continuous improvement initiatives (e.g., Lean Six Sigma).
  • Help resolve customer CAR's, RMA's, PAR's, etc.
  • Develop/review product, process, test equipment, and/or software validation protocols.

Requirements:

  • Bachelor's degree in Engineering.
  • 5+ years of experience in quality engineering and management.
  • Strong knowledge of quality management systems (ISO 9001, AS9100, IATF, etc.) and regulatory requirements (FDA, FAA, etc.).
  • Experience with quality tools and methodologies (SPC, FMEA, root cause analysis, etc.).
  • Team player with excellent interpersonal and communication skills.
  • Legally authorized to work in the US without sponsorship.
  • Proficiency in data analysis and statistical software.
  • Excellent problem-solving skills and attention to detail.
  • CQE or Six Sigma certification a plus.