Assistant General Manager

2 weeks ago


North Olmsted, Ohio, United States Five Guys Burgers and Fries Full time

**About Us**

At Five Guys Burgers and Fries, we're passionate about serving high-quality food in a fast-paced and fun environment. We're committed to providing exceptional customer service and a clean, welcoming atmosphere for our guests.

**Job Summary**

We're seeking a motivated and experienced Assistant General Manager to join our team. As a key member of our management team, you'll be responsible for overseeing daily restaurant operations, leading a team of staff, and ensuring that our high standards of quality and customer service are met.

**Key Responsibilities**

  • **Team Leadership**: Lead and motivate a team of staff to achieve sales and customer satisfaction goals.
  • **Restaurant Operations**: Oversee daily restaurant operations, including inventory management, scheduling, and customer service.
  • **Quality Control**: Ensure that all food and beverages meet our high standards of quality and presentation.
  • **Customer Service**: Provide exceptional customer service and resolve any customer complaints in a professional and courteous manner.
  • **Inventory Management**: Manage inventory levels, including food, beverages, and supplies.
  • **Scheduling**: Create and manage schedules for staff, ensuring adequate coverage during peak periods.
  • **Training**: Provide ongoing training and development opportunities for staff to improve their skills and knowledge.

**Requirements**

  • **Positive Attitude**: A positive and friendly demeanor, with a passion for delivering exceptional customer service.
  • **Leadership Skills**: Proven leadership skills, with the ability to motivate and inspire a team.
  • **Communication Skills**: Excellent communication skills, with the ability to effectively communicate with staff, customers, and management.
  • **Problem-Solving Skills**: Strong problem-solving skills, with the ability to resolve customer complaints and operational issues in a professional and courteous manner.
  • **Flexibility**: Ability to work a variety of shifts, including evenings, weekends, and holidays.

**Benefits**

  • **Competitive Salary**: A competitive salary and bonus structure.
  • **Benefits Package**: A comprehensive benefits package, including health insurance, paid time off, and retirement savings.
  • **Opportunities for Advancement**: Opportunities for career advancement and professional growth.

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