IT Systems Administrator

2 days ago

Sterling Heights, Michigan, United States Premier Farm Credit Full time
Job Summary

We are seeking an IT Systems Administrator to support the Premier Farm Credit information technology initiatives. This position works closely with the VP-Information Technology to assess information technology systems and assists in making decisions and implementation of future technology. This position serves as the assistant local area network administrator and assistant information security officer for the Association. This position communicates and coordinates to ensure all core business-related systems and applications used by the Association function properly. This position provides technical assistance and hardware and software maintenance, works in conjunction with the marketing department to provide an effective and secure environment regarding the Association's social media presence. The IT Systems Administrator assists with implementing the disaster recovery plan and business continuity plan. The IT Systems Administrator ensures maximum uptime, stability, and security of Association computer systems and networks. This role promotes efficient, high-quality work and customer service in support of Association goals, works with vendors to manage systems that require third-party support, and assists in providing technology-related training for the Association.

Responsibilities:

• Troubleshoots and supports workstation hardware and software errors
• Serves as assistant LAN administrator; coordinates with provider on WAN related issues
• Responsible for security of software, hardware, electronic data processing systems, password controls, user data access, user account management, social media, and data storage and backups
• Provides technical assistance for the staff and Board
• Communicates and coordinates with Association management and others, as directed, regarding computer and data processing functions, troubleshooting, and program updates and conversions

Maintenance, Monitoring and Research:

• Completes general and preventative hardware and software maintenance
• Responsible for maintenance of the intranet and internet sites
• Conducts research on computer technology related topics and makes recommendations
• Ensures system compliance with policies, procedures, regulations, and standards
• Keeps updated on software and hardware by attending training, as needed
• Communicates and keeps supervisor informed on the status of projects and issues that emerge
• Assists in implementing the disaster recovery plan and business continuity plan
• Performs duties as needed in the absence of the VP - Information Technology

Other Functions:

• Assists in the process of tracking software and hardware licenses and registrations
• Develops cost/benefits analysis of proposed technology as directed
• Assists with providing annual security training and business continuity training to staff
• Cross-trains within IT department to enhance functionality
• Present a positive image for the Association
• Appropriately protects the confidentiality, security, and integrity of the Association, employees, customers, and other stakeholders
• Performs other duties and assumes other responsibilities as assigned

Qualifications:

• Bachelor's degree in information technology, computer science, or a related field. Relevant work experience may substitute for educational qualifications
• Relevant certifications are a plus
• Minimum of two years, five years preferred, of experience in technology, security, and infrastructure
• Knowledge of operating systems, data storage, servers, networks, telephony, computer applications, productive training methods and techniques
• Knowledge of and ability to learn various internal and external software and systems
• Must be motivated, self-driven, and customer focused.
• Detail-oriented with strong problem-solving abilities
• Excellent communication and interpersonal skills and the ability to work collaboratively with others
• Must have excellent time management skills and the ability to organize and prioritize work efficiently
• Must be able to work occasional evenings and weekends as business needs dictate
• Ability to work independently and as part of a team

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