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Senior Principal Field Service Engineer
2 months ago
We are seeking a highly skilled Senior Principal Field Service Engineer to join our team in Huntsville, Alabama. As a key member of our Field Service operations, you will be responsible for implementing and executing worldwide Field Service operations supporting the US Army customer CUAS Program Office.
Key Responsibilities- Conduct technical analysis of product implementations, modifications, and enhancements to product in accordance with specific customer specifications and implementations.
- Troubleshoot technical problems and issues, determines technical solution in accordance with product and customer specifications, and recommends actions to program representatives for coordinative product solution.
- Develop technical solutions to complex problems which require the regular use of ingenuity and creativity.
- Apply extensive technical expertise, and have full knowledge of other related disciplines.
- Work is performed without appreciable direction. Exercises considerable latitude in determining technical objectives of assignment. Completed work is reviewed from a relatively long-term perspective, for desired results.
- Perform start-up testing and customer training on features and general maintenance of product.
- Provide the technical interface with product level integrated product teams.
- Conduct technical training and product briefing with customers, vendors, and company representatives.
- Ability to lift 40 Lbs.
- Bachelor's degree with 9 years' experience or a Masters degree with 7 years' experience or High School diploma / equivalent with 13 years exp may be considered in Lieu of degree.
- 6 years' experience in Software, Hardware, IT, Networking.
- Current Secret Security Clearance.
- Must be located in or willing to relocate to Huntsville, AL.
- Must be familiar with C-RAM, C-UAS or IBCS architectures.
- Must be able to travel domestically and internationally.
- Experience supporting defense systems field testing (First Article, Design Variation, or Environmental).
- US Citizenship required.
- Experience performing operator and administrative functions on the Forward Area Air Defense (FAAD) Command and Control (C2).
- Experience with network configuration, troubleshooting, and an understanding of the OSI model and network architectures.
- Experience with configuration, troubleshooting, and installation of WARN equipment (ISN & OSN variants).
- Experience with configuration, troubleshooting, and installation of Motorola P2P and Rajant Radios (2.4Ghz & 5Ghz variants).
- Cisco Networking Fundamentals Certification (CCNA).
- Experience working as a Cross-Functional Team Member.
- Experience in reviewing and conducting data analysis on deployed/fielded Major End Items (MEI) and developing solutions for field implementation.
- Experience in reviewing/redlining Network Data Packages (NDP).
Northrop Grumman is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO/AA and Pay Transparency statement, please visit. U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.
