Customer Service Representative

3 days ago


Ladson, South Carolina, United States Caitlan Schanne - State Farm Agent Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, providing exceptional service, and promoting our insurance and financial services products.

Responsibilities
  • Establish and maintain strong relationships with customers through regular communication and follow-up
  • Use a customer-focused, needs-based review process to educate customers about insurance options and identify their needs
  • Develop leads, schedule appointments, and market appropriate products and services
  • Work collaboratively with the team to achieve sales and customer service goals
Requirements
  • Interest in marketing products and services based on customer needs
  • Excellent communication skills - written, verbal, and listening
  • People-oriented and detail-oriented
  • Proactive in problem-solving and able to learn computer functions
  • Ability to work in a team environment
What We Offer
  • Salary plus commission/bonus
  • Paid time off (vacation and personal/sick days)
  • Flexible hours
  • Growth potential/Opportunity for advancement within our agency


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