Customer Support Professional

7 days ago


Dennis, Massachusetts, United States Mr. Handyman of Cape Cod and the Islands Full time
Job Description

We are seeking a career-minded individual to join our team as a Part-Time Customer Service Representative. This role will be based in our Mid-Cape office and requires 20-25 hours of work per week.

The successful candidate will be responsible for answering customer calls, scheduling work, and performing administrative tasks. A strong ability to communicate effectively with customers and colleagues is essential for this role.

Key responsibilities include:

  • Providing excellent customer service and resolving customer inquiries in a timely manner
  • Scheduling work and managing customer appointments
  • Performing administrative tasks such as data entry and record-keeping

Requirements for the role include:

  • A high school diploma or equivalent is required; a degree in a related field is preferred
  • Previous experience in customer-facing roles or dispatching is an asset
  • Strong computer skills, including proficiency in Microsoft Office and Google Suite
  • Able to pass a criminal background check and drug test

We offer a competitive salary of $18-$22 per hour, depending on experience, and a range of benefits including health insurance, paid time off, and opportunities for professional development.

If you are a motivated and organized individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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