Customer Service Representative
1 day ago
At Stop & Shop, we strive to create a culture where every associate feels valued and empowered to make a difference. We believe that by celebrating our diversity and promoting inclusivity, we can build a team that truly reflects the communities we serve.
We're committed to putting our customers first, delivering exceptional service, and creating memorable experiences. Our goal is to make shopping at Stop & Shop a pleasure for everyone, whether you're a long-time customer or just visiting us for the first time.
As a Customer Service Representative at Stop & Shop, you'll be part of a dynamic team dedicated to providing top-notch service to our customers. You'll work closely with your colleagues to ensure that every shopper has an outstanding experience, from assisting with purchases to resolving any issues that may arise.
About the Role
This Part-Time Retail Associate position offers the perfect opportunity to join our team and make a real difference in the lives of our customers. As a key member of our front-end staff, you'll be responsible for:
Providing exceptional customer service, responding to customer inquiries, and resolving any issues promptly
Maintaining a clean and organized store environment, ensuring a positive shopping experience for all customers
Assisting customers with purchases, answering questions, and making recommendations on products
Collaborating with colleagues to achieve sales goals, promote products, and enhance customer engagement
Participating in visual merchandising efforts, maintaining attractive displays, and showcasing new products
Required Skills and Qualifications
To succeed in this role, you'll need:
Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups of people
A strong commitment to providing exceptional customer service, with a focus on meeting and exceeding customer expectations
Ability to work flexibly, including evenings, weekends, and holidays
Basic math skills, with accuracy and attention to detail
Ability to lift up to 25 pounds, stand for long periods, and move quickly around the store as needed
Benefits
As a valued member of our team, you'll enjoy a range of benefits, including:
Competitive hourly rate ($12-$15 per hour)
Opportunities for advancement and professional growth
Discounts on groceries and other items sold in our stores
Access to employee assistance programs, including counseling services and financial planning tools
Recognition and rewards for outstanding performance and contributions to the team
Estimated Salary: $24,000 - $30,000 per year (based on 20 hours per week)
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