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Customer Experience Associate

1 week ago

Simi Valley, California, United States Dwyer Instruments Full time

We are seeking a highly motivated Customer Experience Associate to join our team at Dwyer Instruments.

Responsibilities

You will be responsible for communicating directly with customers via phone and email, addressing their concerns and resolving issues in a timely manner.

  • Respond to customer inquiries in a prompt and courteous manner.
  • Provide clear and concise information to resolve customer issues.

A successful candidate will possess strong communication skills, basic computer skills, and problem-solving abilities.

This position involves working in a dynamic environment with a high volume of customer interactions.