Operations Project Manager Lead

6 days ago

Auburn Hills, Michigan, United States Jabil Full time

At Jabil, we strive to push the boundaries of innovation and excellence. As a trusted partner for top brands, we offer comprehensive engineering, manufacturing, and supply chain solutions.

About This Role

The Operations Project Manager Lead will lead cross-functional projects in support of customers across renewable energy, healthcare, and agriculture sectors. This role involves managing efforts to ensure efficient customer onboarding and product launches. Through strategic planning, communication, and alignment, the PM Lead will drive timely and quality project outcomes that consistently meet or exceed customer satisfaction benchmarks.

  • Customer-Focused Project Leadership: Serve as the primary liaison for key customer projects, coordinating with internal teams to resolve technical and logistical challenges.
  • New Product and Customer Introduction Management: Direct and manage processes for New Customer Introduction (NCI), New Product Introduction (NPI), and product transfers, focusing on timelines, quality, and customer satisfaction.
  • Project Milestone Development: Establish clear project goals, milestones, and objectives in collaboration with all functional teams and stakeholders, aligning resources to meet strategic priorities.
  • Define Team Roles and Responsibilities: Clarify roles across the project team and coordinate with other departments to streamline workflows.
  • Process Optimization and Training: Enhance team effectiveness by implementing optimized project management processes, tools, metrics, and reporting standards.
  • Risk Management and Resolution: Proactively identify potential risks and engage the escalation process to drive timely resolution, minimizing impact on project timelines and customer expectations.
  • Communication and Stakeholder Engagement: Maintain consistent communication on project priorities, updates, and statuses with operations management, site leadership, and customers to ensure alignment and transparency.
  • Performance and Review Management: Oversee operational project reviews on a monthly basis and manage weekly team project reviews, ensuring progress aligns with established benchmarks.
About You

To be successful in this role, you'll need:

  • Education: A Bachelor's degree is preferred.
  • Experience: At least 5-7 years of experience in project/program management within a manufacturing environment, along with 2 years of supervisory experience preferred.
  • Certifications: A Project Management Professional (PMP) or equivalent certification is preferred.
  • Technical and Operational Expertise: Strong knowledge of manufacturing processes and financial acumen.
  • Customer-Focused Problem Solver: Skilled in understanding customer needs and delivering results.
  • Leadership Competencies: Exemplifies strong leadership qualities, remaining calm under pressure, and a results-driven mindset.
Benefits Package

We offer a competitive benefits package, including:

  • Competitive Base Salary: $120,000 - $160,000 per year
  • Annual Bonus: Eligible employees receive an annual bonus based on company performance.
  • Medical, Dental, Prescription Drug, and Vision Insurance: Comprehensive health insurance options with HRA and HSA choices.
  • 401K Match: Company matching program for retirement savings.
  • Employee Stock Purchase Plan: Opportunity to purchase company stock at a discounted rate.
  • Paid Time Off: Generous paid vacation and sick leave policy.
  • Tuition Reimbursement: Support for continuing education and professional development.
  • Life, AD&D, and Disability Insurance: Comprehensive insurance coverage for life events.
  • Commuter Benefits: Assistance with commuting expenses.
  • Employee Assistance Program: Confidential counseling services for employees and their families.
  • Pet Insurance: Optional pet insurance coverage.
  • Adoption Assistance: Financial assistance for adoption-related expenses.
  • Annual Merit Increases: Regular salary increases based on performance.
  • Community Volunteer Opportunities: Encouragement to participate in community service projects.

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