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Resort Operations Manager

4 weeks ago

Myrtle Beach, South Carolina, United States Equity LifeStyle Properties, Inc. Full time
Resort Manager Job Description

As a Resort Manager at Equity LifeStyle Properties, Inc., you will be responsible for providing exceptional customer service to attract and serve our guests and ensuring we meet our financial goals.

The Resort Manager will oversee our campground in Myrtle Beach, SC, and be responsible for managing the resources and assets of the property, including buildings and amenities.

Key Responsibilities:

  • Provide exceptional customer service to residents and guests to ensure an excellent experience.
  • Manage the resources and assets of the property, including buildings and amenities.
  • Conduct marketing activities to attract new customers.
  • Hire and manage resort employees.
  • Prepare, manage and analyze the operational budget of the resort.
  • Maximize the profitability of the property.
  • Maintain the resort and ensure that it's clean and attractive.
  • Partner with the marketing team to attract new guests.
  • Analyze, prepare and manage the operational budget of the resort to improve its profitability.

Requirements:

  • Bachelor's degree, or a combination of education and equivalent experience.
  • 5+ years of property management experience, preferably in an RV or manufactured home community setting.
  • Strong operations skills and a thorough understanding of the complexities of this position.
  • At least one year of experience in customer service and exceptional customer service skills.
  • Excellent skills in Microsoft Office and other web-based applications.
  • Valid driver's license, good driving record and current auto insurance.
  • Experience in sales and/or marketing preferred.