Customer Service Receptionist

2 weeks ago


Los Angeles, United States All Temperatures Controlled, Inc. Full time
Job Overview

All Temperatures Controlled, Inc. is seeking a dedicated full-time Front Desk Coordinator - Office Support to manage incoming calls and provide exceptional customer service. This role offers a competitive salary of $18/hour.

Along with a competitive salary and our commitment to excellence, we provide our front desk coordinators and office support staff with the following benefits:

  • 50% coverage for medical insurance
  • 100% coverage for vision and dental insurance
  • A 401(k) retirement plan
  • Paid time off (PTO)
  • Comprehensive training programs
  • Additional optional benefits

Now that you understand who we are and what we do, you might be curious about how to join our team. Simply complete our user-friendly online application. We look forward to connecting with you


Daily Responsibilities

In the role of Front Desk Coordinator - Office Support, you will manage, screen, and direct calls on a multi-line phone system with professionalism and courtesy; providing outstanding customer service is your top priority. You will also take messages and route calls to the appropriate personnel, voicemail, or pager as needed. Additionally, you will warmly welcome all visitors, assess their needs, and guide them to the right staff member or location. Your responsibilities will include handling correspondence, managing mail, packages, and faxing, as well as performing various office tasks such as photocopying and filing. You will be responsible for ordering supplies, coordinating equipment maintenance, managing meeting room bookings, preparing catering schedules, and ensuring the reception area is tidy and organized. Some financial tasks will also be part of your duties, including processing daily deposits, assisting with purchasing, and supporting accounts receivable. Your professionalism, customer service skills, and administrative expertise will be essential in maintaining smooth operations.


About All Temperatures Controlled, Inc.

We are a premier provider of heating, ventilation, and air conditioning services in the San Fernando Valley area. Upholding our core values of People First, Integrity, Quality, and Reliability, our clients depend on us for high-quality services at fair prices. We are a well-established company that prides itself on handling both residential and commercial HVAC and refrigeration projects with utmost professionalism and dedication.

Our team plays a crucial role in our growth and success. We are proud to offer competitive compensation, excellent benefits, and a supportive workplace culture characterized by friendly and respectful communication.


Our Ideal Front Desk Coordinator - Office Support

  • Professional - consistently delivers excellent customer service
  • Honest - transparent when questions or issues arise
  • Reliable - follows through on commitments
  • Self-motivated - identifies tasks that need to be completed and takes initiative

If you resonate with these qualities, we encourage you to keep reading.


Qualifications

  • Experience in phone routing
  • Ability to maintain confidentiality with sensitive information

If you meet these qualifications, we invite you to consider joining our team.



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