Field Service Technician
10 hours ago
Join Admix, a leading manufacturer of innovative industrial mixing equipment, as a dynamic Entry-Level Field Service Technician. In this role, you will provide top-notch on-site service and support to our valued customers across the United States, Canada, and beyond.
Key Responsibilities:- Provide on-site service and support, and/or present maintenance and technical training seminars for our customer base on the installation, use, operation, and maintenance of our equipment.
- Perform on-site equipment audits and provide accurate details in the form of Trip Reports.
- Perform on-site rebuilds where applicable.
- Field and respond to e-mails, phone calls, voicemail, and web inquiries from our customer base on all after-sale support or service issues and requests.
- Provide support on all office aspects of our Return Materials Authorization (RMA) Program, which includes working with customers to arrange for the return of equipment and ensuring that all returned goods are handled internally in a timely fashion per the needs of the customer.
- Associate's degree in Engineering preferred but not required.
- Experience working with customers/end users preferred.
- 1-3 years of outside sales experience a plus.
- Current US Passport or the ability to obtain one.
- Competitive salary.
- Employee Stock Ownership Plan (ESOP).
- Health and Dental Insurance.
- Ancillary Benefits (STD, LTD, AD&D, Life).
- 401K Matching.
- Tuition Assistance.
- PTO for vacation & sick time.
- 11 paid holidays.
- Employee Assistance Program (EAP).
- Employee Referral Program.
- Employee Discount Program.
We're Admix, the premier manufacturer of innovative industrial mixing equipment. Headquartered in the US, our experienced and knowledgeable teams at our US and Danish locations proudly engineer, build, customize, test, and service Admix equipment for customers worldwide. Admix specializes in high-performance and high-efficiency mixing equipment for the food and beverage, chemical, pharmaceutical, and cosmetic industries, and we're growing fast.
GROW WITH US
Admix is an Equal Opportunity Employer. Admix does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit and business need.
Admix participates in E-Verify.
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