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Medical Equipment Service Associate

2 months ago

Westminster, Colorado, United States Rotech Healthcare Full time
Customer Service Representative for Medical Equipment

We are seeking a dedicated professional to provide exceptional customer service for our medical equipment customers. In this role, you will be responsible for handling all aspects of customer communication, including intake of patient information and service requests.

Key Responsibilities:
  • Provide timely and effective customer service via phone, email, and in-person interactions
  • Process and manage customer service requests, including troubleshooting and resolving issues
  • Collaborate with internal teams to ensure seamless service delivery
  • Maintain accurate records of customer interactions and service requests
Requirements:
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Strong problem-solving and analytical skills
  • Proficiency in using technology and software applications

Rotech Healthcare is a leading provider of medical equipment and services. We are committed to delivering exceptional customer experiences and building long-term relationships with our customers.