Assistant Store Manager
3 weeks ago
About the Role:
The Assistant Store Manager plays a vital role in maintaining a clean, well-organized store with a customer-first focus. This position assists the Store Manager in supervising store employees, managing merchandise, and ensuring customer satisfaction while protecting company assets and reducing losses.
Key Responsibilities:
- Provide superior customer service leadership, greeting and assisting customers, and operating cash registers and scanners to itemize purchases.
- Assist with scheduling employees, providing adequate training, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
- Manage merchandise, including receiving, unpacking, stocking, restocking, and rotating merchandise on shelves and building displays.
- Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
- Implement and maintain planograms, ensuring merchandise is presented according to established practices and Store Manager direction.
- Ensure financial integrity of the store through strict cashier accountability, key control, adherence to company security practices, and cash control procedures.
Requirements:
- Effective interpersonal, written, and oral communication skills.
- Ability to solve problems and deal with a variety of situations.
- Good organization skills with attention to detail.
- Ability to read and interpret documents, such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
- Ability to perform mathematical calculations, such as addition, subtraction, multiplication, division, and percentages.
- Ability to perform cash register functions and generate reports.
- Knowledge of cash, facility, and safety control policies and practices.
- Knowledge of cash handling procedures, including cashier accountability and deposit control.
Working Conditions:
- Frequent walking and standing.
- Frequent bending, stooping, and kneeling to run check-out stations, stock merchandise, and unload trucks.
- Frequent handling of merchandise and equipment, such as handheld scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, U-boats, and rolltainers.
- Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds.
- Occasional climbing using step ladders up to heights of six feet.
- Fast-paced environment; moderate noise level.
- Occasional exposure to outside weather conditions.
- Occasional or regular driving/providing own transportation to make bank deposits, attend management meetings, and travel to other Dollar General stores.
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