Customer Service Advocate
4 days ago
About VIMO INC
VIMO INC is a pioneer in providing innovative solutions for health insurance enrollments, empowering millions of consumers to make informed decisions.
Essential Responsibilities
- Inbound and outbound calls to deliver an exceptional customer experience
- Manage customer accounts and provide technical support
- Application data entry and online chat inquiries as assigned
Requirements
- High level of professionalism and excellent verbal and written communication skills
- Moderate to Advanced computer skills and high level of comfort learning new technology
- Dedicated, private, and secure workspace with a personal laptop or desktop computer required during the training period
- Commitment to full attendance during the 3-week training period and completion of a background check and health screening
- Cable/Fiber Broadband Internet with a hard-wired ethernet connection is required; NOT Compatible: Mobile Internet Service Providers and Satellite
Benefits
- Paid training and full-time, seasonal temp-to-permanent roles
- Performance and attendance-based incentives, in addition to the base pay
- The convenience of working from home and collaborative and supportive team environment
- 401K match, Individual Coverage HRA (ICHRA), and Paid Time Off (PTO)
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