Claim Representative

2 weeks ago


Chesapeake, Virginia, United States Chubb Full time
Job Title: Claim Representative - Back Office Support

Job Summary: We are seeking a highly skilled Claim Representative to join our team in providing exceptional back-office support to our NA Claims department.

Key Responsibilities:

* Process assigned work according to defined workflows and guidelines to deliver a quality product and internal customer service.
* Balance both quality and productivity expectations within a high-volume, transactional work environment to help meet business and customer service demands.
* Ensure that all activities performed are documented completely and accurately.
* Recognize, prioritize, and escalate priority requests according to established guidelines.
* Create and maintain accurate productivity logs for the purpose of tracking department results.
* Critical Communications with our business partners to meet customer requirements.

Requirements:

* High school diploma.
* 1-3 years' experience of relevant customer service experience.
* Prior insurance and/or customer service experience a plus.

About Us: Chubb is a world leader in insurance, providing commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.

Equal Employment Opportunity: Chubb is committed to equal employment opportunity and compliance with all laws and regulations pertaining to it.

Why Join Us: At Chubb, we value our employees and offer a range of benefits and opportunities for growth and development.

How to Apply: If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer service, please submit your application today.
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