Passenger Service Attendant

3 weeks ago


Williams, United States Railway & Hotel - Grand Canyon National Park Full time
Overview

At the Grand Canyon Railway and Hotel, we're seeking a skilled Passenger Service Attendant to join our team. As a key member of our Transportation team, you'll play a vital role in ensuring our guests have an exceptional experience on board our scenic train rides.

Responsibilities
  • Provide exceptional customer service to passengers, ensuring their safety and comfort throughout the journey.
  • Communicate effectively with guests, providing information about the Grand Canyon Railway, Grand Canyon National Park, and surrounding areas.
  • Prepare train cars for daily departures, setting up buffet tables and bars to meet department standards.
  • Bartend for up to 68 passengers, handling cash transactions and maintaining a clean and organized workspace.
  • Collaborate with colleagues to maintain a positive and welcoming work environment.
Requirements
  • At least 19 years of age.
  • 2 years of customer service experience.
  • 1 year of cashier experience.
Physical Requirements
  • Constantly standing, squatting/kneeling, and lifting/carrying items up to 20bs.
  • Frequently walking, reaching outward, climbing, lifting/carrying items up to 50lbs, and pushing/pulling up to 25lbs.
  • Occasionally sitting, reaching above shoulder, crawling, lifting/carrying items weighing up to 100lbs, and pushing/pulling items weighing up to 100lbs.
Benefits
  • Free gym and pool access.
  • Free train tickets.
  • Free entry to Bearizona.
  • Exclusive retail and dining discounts at GCR and other Xanterra properties.


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