Boat Handler for Gage Marine
2 weeks ago
We are seeking a highly skilled and experienced Boat Handler to join our team at Gage Marine. As a Boat Handler, you will be responsible for the safe and efficient movement of boats, including to and from Gage Boat Storage and the shops, hauling out of the water, and launching.
Key Responsibilities- Safe and efficient movement of boats, including to and from Gage Boat Storage and the shops, hauling out of the water, and launching.
- Attention to safety and detail of all persons, boats, vehicles, and storage buildings.
- Maintain communication with other drivers, porters, yard and transportation managers, and service advisors as well as locations of boats with each movement.
- CDL is preferred, but not required.
- Safely and efficiently operate all boat handling equipment, including forklifts, hydraulic trailers, trucks, yard arms, etc.
- Be able to drive a boat safely on the water under all weather conditions.
- Maintain neat and clean service facilities and equipment.
- Monitor Driver Schedule sheet/app and ensure that boats are efficiently and effectively delivered on time and to the right destinations.
- Record each pick-up and delivery using applications according to direction/process as mandated by Yard and Transportation Manager. Maintaining a 100% accurate boat location maps.
- Ability to implement effective and efficient work procedures.
- Assist Yard with boat movement as necessary.
- Keep all trucks clean inside and out.
- Knowledge of customer boats and locations.
- Explore ways to better serve customers (Internal & External).
- Develop ways to communicate with customers to maintain a "personalized environment" and obtain feedback to monitor customer satisfaction.
- Respect customer wishes and property.
- Attend boat shows and other special events as needed.
- Team building and promote interdepartmental relationships.
- Taking responsibility for launch boat.
- Fuel.
- Cleanliness.
- Tying boat up properly so not to get damaged.
- Understanding wind direction and weather conditions.
- Fixing and reporting anything that gets damaged.
- Taking responsibility for the haul trucks.
- Fuel.
- Cleanliness.
- Maintenance needs & timing.
- Report any damage immediately to Service Manager.
- Keeping track and organization of trailers.
- Keep trailers working properly.
- Use Google application as Directed by Yard and Transportation Manager to maintain 100% accurate trailer location map and trailer storage records.
- Report shop trailer damage or need of repair to Yard and Transportation Manager.
- Daily Administrative Needs.
- Work with service writer on accurate timelines.
- Accurate daily launch list kept of all tasks completed individually & consolidated nightly.
- Check in with service writers if list complete or time available during day.
- Having the right tools and equipment in haul vehicle and boat (i.e. oils, ropes, battery charger, hot box, etc.).
- Think of new ideas to be more efficient and effective.
- A high school diploma or equivalent.
- Professional appearance and positive attitude to all customers.
- Ability to communicate at a high level, both verbally and in writing.
- Organizational and computer skills are required for the position.
- Be team-oriented, self-motivated, and process driven.
- Customer service or sales-related background preferable.
- Have a valid state driver's license.
- Ability to operate all equipment sold by the dealership.
- Ability to pass a pre-employment background/drug screen.
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