Service Technician for Packaging Solutions

2 months ago


Hawthorne, California, United States Charles Kriston Group Full time
Field Service Technician

Charles Kriston Group is a prominent organization focused on developing innovative package inspection technologies for diverse sectors including pharmaceuticals, medical devices, food, and containers. We pride ourselves on providing exceptional service and are currently in search of a talented Field Service Technician to enhance our dedicated team.

Position Overview:

We are in need of a Field Service Technician with a strong background in the manufacturing and assembly of packaging systems. The ideal candidate will possess extensive experience in service technician roles along with a solid understanding of HMI PLC operations. This role entails troubleshooting technical challenges, delivering effective solutions, and maintaining professional relationships with clients.

Key Responsibilities:
  • Deliver on-site technical assistance for the installation and upkeep of packaging systems
  • Identify and resolve technical problems efficiently
  • Engage with clients to fulfill service requirements and guarantee satisfaction
  • Employ MS Office tools for documentation and reporting purposes
  • Travel internationally to client locations for service engagements
  • Exhibit enthusiasm and readiness to confront challenges
Qualifications:
  • Minimum of 1 year experience in packaging system manufacturing and assembly (preferred)
  • At least 3 years of experience in a Service Technician capacity (preferred)
  • Fundamental knowledge of HMI PLC operations
  • Competence in MS Office applications (Word, Excel, PowerPoint)
  • Exceptional interpersonal skills with a professional demeanor when interacting with clients
  • Detail-oriented with a proactive and action-driven mindset
  • Willingness to travel frequently
  • Outstanding communication skills with a client-centered approach


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