Goodwill Customer Experience Specialist

1 day ago


Huntsville, Alabama, United States Alabama Goodwill Industries Inc Full time

Are you a customer-focused and organized individual looking for a part-time opportunity to make a difference? We are seeking a highly skilled Part Time Goodwill Customer Experience Specialist to join our team at Alabama Goodwill Industries Inc.

Job Summary

This role involves processing and sorting donations, interacting with donors and customers, and maintaining a clean and safe work environment. As a Customer Experience Specialist, you will play a critical role in delivering exceptional customer service and supporting the mission of Alabama Goodwill Industries Inc.

Main Responsibilities
  • Donation Management: Sort and box donations as they arrive, ensuring proper quality control and identification of salvage items.
  • Customer Engagement: Greet and assist donors/customers, issue donation receipts, and provide exceptional customer service.
  • Store Operations: Maintain a clean and safe work environment, adhering to company standards.
Required Skills and Qualifications
  • Customer Service Skills: Proven ability to deliver excellent customer service, with a strong focus on listening and following directions.
  • Retail Experience: Previous experience in retail or stock handling is preferred but not required.
  • Physical Abilities: Ability to stand and walk for long periods, bend, reach, and lift up to 50 pounds occasionally.

We offer a competitive estimated salary of $13 per hour, plus opportunities for advancement and professional growth. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply.



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