Customer Service Technician I

4 weeks ago


Marquette, Michigan, United States Agiliti Health, Inc. Full time
Job Description:

At Agiliti Health, Inc., we are seeking a highly skilled Medical Equipment Delivery Specialist to join our team. As a Medical Equipment Delivery Specialist, you will be responsible for driving to and from healthcare locations to complete delivery and equipment management tasks for a district office. This includes customer delivery and pick-up of medical equipment, processing, cleaning, inspecting, and testing equipment, as well as inventory maintenance.

Key Responsibilities:
  • Safely load, secure, and deliver medical equipment to customers. Retrieves equipment from customer locations, safely transporting the equipment back to the office.
  • Educate and engage customers at the time of delivery, keeping customers informed on the features and functionality of the equipment.
  • Complete all paperwork and data entry accurately and in a timely manner to ensure accurate documentation for billing, inventory, and regulatory compliance.
Requirements:
  • Be 21 years of age or older, with a high school diploma or equivalent.
  • Hold a current, valid, and unrestricted driver's license. Must have a safe driving record based on Agiliti policies.
  • Have customer service experience. Prior work experience in a hospital setting is helpful.
  • Have basic computer skills.
  • Be willing to work flexible hours, including evenings, weekends, and holidays, as well as emergency off-hours as required to support a 24/7 schedule.
  • Be able to lift and/or push up to 75 pounds.
  • Be able to stand and walk for long periods of time.
  • Be able to frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, and stand for long periods of time.
What You Will Use in This Role:
Adaptability, Computer Literacy, Customer Service, Detail-Oriented, Group Problem Solving, Interpersonal Communication, Self-Starter, Teamwork, Working Independently, Written Communication

Agiliti Health, Inc. is an equal opportunity employer and provides reasonable accommodations to employees and applicants consistent with state and federal law. If you require assistance with your application, please contact recruiting@agilitihealth.com.

Primary Job Location:

Marquette District

Additional Locations (if applicable):

Job Title:

Customer Service Technician I

Company:

Agiliti Health, Inc.

Location City:

Marquette

Location State:

Michigan

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