Content Strategist, Books TLC

1 week ago


Charleston, West Virginia, United States Amazon Full time
Job Overview

The Amazon Books Training Launch (TLC) team is seeking a Content Strategist to develop and implement content strategies that improve the author and publisher experience.

This role will support multiple lines of business, including Kindle Direct Publishing, Kindle Enterprise Publishing, and Author Central, as well as customer service teams across a global network.

Key Responsibilities
  • Plan, create, maintain, and deliver high-quality documentation for continuous improvement projects and product launches.
  • Develop and execute strategies to improve content quality, maintainability, and usability.
  • Evaluate the effectiveness of content using engagement metrics and verbatim feedback.
  • Build effective relationships with internal and external stakeholders to deliver complex, global projects.
Requirements
  • 3+ years of program or project management experience.
  • Experience using data and metrics to determine and drive improvements.
  • Experience working cross-functionally with tech and non-tech teams.
  • Bachelor's degree in English, communications, technical writing, or related field, or comparable job experience.
Preferred Qualifications
  • Experience implementing repeatable processes and driving automation or standardization.
  • Experience defining and improving internal and customer-facing content in a business environment.

Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our compensation reflects the cost of labor across several US geographic markets.



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